Posted April 18, 2023

Who Can Service My Fire Alarm System?

Your current systems do not have to be serviced by the same company that installed them.

BS 5839 states that all the detectors, call points, panels, and circuits must be tested every six months by a competent person with specialist knowledge of fire alarm systems and smoke detectors.

SS Systems are accredited to service and maintain your Fire Safety and Security Systems. You can view our accreditations at,

We Have a Dedicated Service Team

Our Service team keep track of your maintenance schedule. We contact you to arrange a date to suit your site in advance. Any remedial works required will be processed and quoted prior to any works being carried out.

We are Monitored Externally to Ensure that we meet a High Standard of Service.

As members of the SSAIB (Security Systems and Alarms Inspection Board), We maintain service records and monitor our success.

The SSAIB, is a leading certification body for organisations providing security systems and services, fire detection alarm systems, and monitoring services.

So, you can be confident that we strive to provide our clients with a reliable and professional level of service.

Our Engineers are also Enhanced DBS checked and possess the construction industry’s competency card scheme (CSCS).

What should I do if something goes wrong with my fire alarm?

If your fire alarm encounters any issues, for example:

– an alarm is sounding but there’s no fire

– a light on your fire alarm panel says there is a fault

– your fire alarm panel is beeping

– there’s no power going to your fire alarm panel

You must contact a fire system service provider immediately, so that your system can be adequately maintained ensuring you are compliant with the fire alarm regulations.

Want to know more about the benefits of having a single source maintenance provider? Please read the article below.

Contact us today for a Free Site Survey to ensure you meet your Fire Safety and Security requirements.

If you would like to find out more about the services we offer, simply leave us your details and one of our friendly team will get in touch and arrange a call back or site visit.

    Feel free to share!