INTRUDER ALARM SYSTEMS

Installation & Maintenance of Intruder Alarm Systems

CHOOSING THE RIGHT INTRUDER ALARM SYSTEM

Protecting your people, property and assets starts with choosing the right intruder alarm system. At SS Systems, our experienced project team specialises in the design, installation and maintenance of bespoke intruder alarm solutions tailored to your exact requirements.

We design and install both hardwired and wireless intruder alarm systems, ensuring the most effective solution for your premises, budget and operational needs.

Our expertise in wireless and hybrid alarm systems makes us the ideal choice for environments where minimal disruption is essential, including heritage buildings, occupied commercial premises, industrial facilities and listed properties.

As an SSAIB-accredited company, we are approved to design, install, commission and maintain intruder alarm systems to the highest industry standards.

Advanced Detection Technology

Our intruder alarm systems utilise the latest security technologies to provide comprehensive protection, including:

  • Motion and movement detectors
  • Magnetic door and window contacts
  • Glass break detectors
  • Shock and vibration sensors
  • Infrared beam detectors
  • External perimeter protection devices

Reliability is at the heart of every system we install. That’s why we work with industry-leading manufacturers whose equipment has been rigorously tested and proven in real-world applications.

All installations are carried out by our qualified engineers in accordance with the latest British and European Standards, including EN 50131, ensuring full compliance and dependable performance.

Monitored Intruder Alarm Systems

24/7 Protection for Complete Peace of Mind

For businesses requiring an enhanced level of security, we offer professionally monitored intruder alarm systems that provide continuous protection 24 hours a day, 365 days a year.

When an alarm is activated, signals are transmitted to a dedicated Alarm Receiving Centre (ARC), enabling a rapid response and giving you confidence that your premises remain protected at all times.

Our monitoring services are available with flexible monthly or annual plans, allowing you to choose the solution that best suits your needs.

As a police-approved installer, we can provide systems that meet the relevant requirements for police response, helping to ensure a swift and effective reaction to verified intruder alarm activations.

Benefits of Alarm Monitoring

  • 24/7 remote monitoring
  • Fast response to alarm activations
  • Increased protection for people, premises and assets
  • Reduced risk of prolonged security incidents
  • Flexible monthly and annual monitoring options
  • Peace of mind when your premises are unattended

Intruder Alarm Maintenance

Keeping Your System Reliable and Compliant

Regular maintenance is essential to ensure your intruder alarm system continues to operate effectively and remains compliant with current standards and insurance requirements.

SS Systems is a third-party accredited company authorised to maintain and service systems installed by both ourselves and other providers. Our qualified engineers receive ongoing training to ensure compliance with the latest legislation, standards and industry best practices.

Supported by our dedicated Service Manager and Service Coordination Team, we deliver responsive support and a consistently high standard of service.

What’s Included in Our Maintenance Package?

  • 24-hour emergency call-out service, 365 days a year
  • Fully trained and qualified engineers
  • Compliance with current legislation and standards
  • Maintenance visits arranged at convenient times
  • Detailed service reports and recommendations
  • System upgrades and modifications
  • Dedicated Service Manager and support team

What to Expect During a Maintenance Visit

During every scheduled service visit, our engineers carry out a comprehensive system inspection, including:

  • Full system functionality check
  • Review of event and fault logs
  • Inspection and testing of field devices
  • Engineer walk-test procedure
  • Backup battery testing
  • Alarm load testing
  • Wiring and wireless signal integrity checks
  • Remote monitoring connection tests (where applicable)

Following the visit, all notes and inspection records are returned to our maintenance team for review. Any recommended remedial actions are clearly identified and communicated to you, ensuring any issues are addressed promptly.

A detailed service report is issued after each visit, providing evidence of maintenance and supporting your compliance requirements.

Why Choose SS Systems?

  • SSAIB-accredited intruder alarm specialists
  • Bespoke wired, wireless and hybrid solutions
  • Advanced detection technology
  • Police-approved systems and monitoring options
  • Qualified and experienced engineers
  • 24/7 support and emergency response
  • Comprehensive maintenance and compliance support

Contact SS Systems today to discuss your intruder alarm requirements and discover how we can help protect your business around the clock.

Enquiry

Intruder Alarm Systems Maintenance

A commercial maintenance contract is required by the British Standards and your Insurance provider and must be carried out by an approved company checked bi-annually as a minimum. SS Systems is a third-party accredited company which allows us to maintain all systems installed by ourselves and other companies. Our engineers are fully trained and qualified to meet current legislation and are supported by our in-house service manager and team of service coordinators, to ensure you receive a high level of service and standard of work.

What to expect from our maintenance package

  • 24 hour call out facility, 365 days a year
  • Fully qualified engineers
  • Full compliance with current legislation
  • Maintenance visits arranged at your convenience
  • Full visit report and recommendations
  • System modifications
  • Dedicated service manager

What a maintenance visit includes

  • System check
  • System log check
  • Field device check
  • Engineer walk test
  • Battery check
  • Alarm load testing
  • Wiring / Radio signal check
  • Remote alarm monitoring test (If connected)

The engineer’s notes and checklists are sent back to the SS Systems maintenance team. Our engineering manager will check through the notes and make any remedial action recommendations which admin will process and liaise with yourselves. Each service report constitutes an annual service certificate which the client then keeps in their records.

Frequently Asked Questions For Commercial Intruder Alarm Systems

We plan, design and install both hard-wired and wireless systems, including hybrid systems for sites where minimal disruption is required (such as heritage projects or commercial buildings).

Our systems are installed in accordance with the latest British and European Standards (e.g., BS EN 50131). We are fully accredited by Security Systems & Alarms Inspection Board (SSAIB) to design, install, commission and service intruder alarm systems.

Yes, we provide monitored systems which offer 24/7 protection, connected to a central station so you have fast response from the local police or key-holders.

Each building has unique needs. We conduct a free site survey to assess your property, talk through your security requirements (people, assets, location, risk) and then provide a tailored design and quotation.

Yes, we are experienced at extending existing systems, integrating new components where necessary and ensuring ongoing compliance and value.

A commercial maintenance contract is required by British Standards and your insurance provider. Our maintenance visits typically include checking the system log, field devices, wiring/radio signals (for wireless), batteries, alarm loads, and offering a full visit report and any necessary recommendations.

Wireless or hybrid systems are especially useful where wiring is difficult, or you want to avoid disruption. They allow flexibility in installation while maintaining high standards of protection.

Systems can include movement detectors, magnetic contacts on doors/windows, break-glass/vibration detectors, infra-red beams, and more, based on the protection needed and site layout.

Using an approved installer with systems compliant to recognised standards increases the likelihood of insurance acceptance and may help secure a Unique Reference Number (URN) for police response. Monitoring also supports quicker notification of incidents.

  • What grade or level of protection does my site need (based on risk)?
  • Will the system integrate with other security systems (CCTV, access control)?
  • What monitoring options are available and what’s included?
  • How will maintenance and servicing be managed going forward?
  • Can the system scale if my business grows or changes?

Advice When Considering Commercial Intruder Alarm Systems for Your Business

Before deciding on an intruder alarm, arrange a security risk assessment of your premises.
This helps identify:

  • Entry and exit vulnerabilities
  • High-value or sensitive areas
  • Hours of operation and staffing levels
  • Local crime risks or insurance requirements

A tailored assessment ensures your alarm system is proportionate, compliant, and cost-effective.

Intruder alarms are categorised into Grades 1 to 4 under British and European Standards (BS EN 50131):

  • Grade 1 – Low risk (domestic or low-value premises).
  • Grade 2 – Low to medium risk (small offices or retail).
  • Grade 3 – Medium to high risk (warehouses, industrial units, large retail).
  • Grade 4 – High risk (banks, high-security environments).

Choosing the correct grade ensures compliance with insurers and effective protection for your business assets.

Each has its advantages:

  • Wired systems – Reliable, robust, ideal for new builds or permanent sites.
  • Wireless systems – Flexible, quick to install, minimal disruption.
  • Hybrid systems – Combine both, perfect for larger or complex buildings

A professional installer (like SS Systems) can advise which type best suits your premises layout and operational needs.

A monitored alarm system ensures that if your alarm activates outside of business hours, an Alarm Receiving Centre (ARC) is notified immediately.
They can alert keyholders or request Police response using a Unique Reference Number (URN).
Monitored systems dramatically improve incident response times and peace of mind.

Modern intruder alarms can integrate seamlessly with:

  • CCTV systems (for visual verification of alarms)
  • Access control systems (for automated locking or alerts)
  • Fire alarms (for combined life and property protection)

Integration enhances overall site security and reduces false alarms.

Regular maintenance keeps your alarm reliable and ensures compliance with BS EN 50131 and insurance conditions.
Scheduled servicing includes checking sensors, control panels, backup batteries, and communication links.
Tip: Always work with an SSAIB or NSI-approved providers, they’ll ensure your system meets all legal and quality standards.

Even the best system is ineffective if your staff don’t know how to use it properly. Make sure:

  • Keyholders understand how to arm/disarm the system.
  • Staff know how to respond to alarm activations.
  • Training is included during handover or after system updates.
  • Regular refresher training prevents accidental activations and missed alarms.

Many insurers specify the alarm grade, monitoring type, and maintenance intervals required for policy validity.
Ensure your chosen system and provider meet those criteria, this can reduce premiums and ensure compliance.

Modern systems include technologies like dual detection, sequential confirmation, and CCTV verification to reduce false alarms.
This protects your reputation and avoids potential fines or police response restrictions.

Choose an intruder alarm system that can grow with your business, adding more sensors, zones, or integrated features as needed.
This future proofs your investment and avoids costly replacements down the line.

Maintain a security log book or digital record of:

  • Alarm activations and responses.
  • Maintenance visits.
  • System upgrades or faults.
  • Proper documentation helps demonstrate compliance and can support insurance claims if incidents occur.

Partnering with a SSAIB-approved company like SS Systems guarantees:

  • Fully compliant design and installation.
  • Reliable ongoing maintenance.
  • Professional monitoring and support.
  • Certified documentation for insurers and auditors.

Bonus Tip: Combine your Intruder Alarm maintenance with your CCTV and Access Control servicing.
It saves time, reduces costs, and ensures all systems work together for maximum protection.

OUR PARTNERS

SS Systems partner with leading UK based manufacturers to ensure that the intruder alarm systems we provide are at the forefront of current technology, along with being the most reliable our industry has to offer.

Externally Monitored to Ensure that we meet a High Standard of Service.

As members of the SSAIB (Security Systems and Alarms Inspection Board), We maintain service records and monitor our success. The SSAIB, is a leading certification body for organisations providing security systems and services, fire detection alarm systems, and monitoring services. So, you can be confident that we strive to provide our clients with a reliable and professional level of service.