Posted April 12, 2019

It has been known for quite a while now that the EMS 5000 kit was replaced by their Firecell range. The introduction of the European Construction Products Regulation 305/2011 (CPR) that came into effect at the beginning of July 2013 rendered the System 5000 from EMS ‘End of Sale’ for new permanent Fire System installations as of the 1st July 2013, and the product range has been in maintenance lifecycle since then.

EMS have been operating a repair/exchange service since this date but components required to sustain this service are now no longer available or in very short supply.

They have since announced that they are “pleased to advise that we are still able to undertake repairs/refurbishments on certain types of devices. However all works will require assessment/quotation to ensure it’s possible”.

We understand that our clients and contacts may be concerned about “what happens now” if they have an EMS 5000 system, so we had a chat with our managing director, Andrew Stokes, so we could pass on some advice to you.

What does this mean for you?

Some parts may be repairable / refurbished but only on a case by case basis and it is imperative that EMS is contacted before returning any items to check whether that particular part can be refurbished. There are no new parts available, on an exchange basis, and this service is now no longer accessible.

What if a faulty device can’t be refurbished?

SS Systems have access to replacement devices (new and refurbished) all dependent on current availability.

Do you need to replace your EMS 5000 fire alarm system?

If you have an EMS 5000 fire alarm system installed at your premises, it does not necessarily mean that you need to immediately rip it out and start again. The system will still work. It does mean, however, that replacement parts will become more and more difficult to source. If a device goes into fault beyond a site fix by our engineer then we would have to contact EMS on your behalf to find out whether or not that particular item can be refurbished.

Could I replace my fire alarm system gradually?

The good news is that you don’t necessarily have to replace your entire EMS5000 fire alarm system. It can be done on a phased basis where you have two systems running alongside each other to provide the full protection you require. We have recently done this at a site in Sheffield, enabling them to spread the cost and disruption over a number of years. The solution worked really well for them – give us a call if you would like to speak with us about how a phased solution could work for you.

How can I keep my fire alarm system in good working order?

Regular maintenance will help keep your EMS5000 fire alarm in good working order. The batteries need to be changed as per normal and you should have an experienced fire alarm company, like SS Systems, service it at least every six months for you.

Things to bear in mind

EMS5000 was manufactured under the technical parameters and regulations that were in place at the time. It is likely that your EMS5000 fire alarm system was installed a while ago, so you need to be careful when requesting a quotation for a replacement system. Since your original system was installed, regulations have changed, your insurance company’s stipulations may now be different and your building layout may have changed. Whilst you can replace “like for like”, it’s our job as an accredited fire alarm company, to advise you on any changes you may now require. When we come to do the survey, we will ensure that you are aware of any required changes, enabling you to make an informed decision and to be sure that your new fire alarm system meets all the latest requirements.

Lease Options

If you did prefer to replace the entire fire alarm system then be assured that it doesn’t have to be a one time cash outlay. At SS Systems we are able to offer competitive lease purchase options on installations, so it’s worth considering.

Any questions?

SS Systems have been working with EMS products for over 20 years so we know how to make the systems work for you. If you have any questions at all, then please do not hesitate to get in touch with us. You can email us by clicking here or you can call our office on 03300 417170.