Remote Video Response Systems
Commercial Remote Video Response Systems
In video surveillance, “RVR” primarily refers to Remote Video Response.
RVR is a system where surveillance footage is actively monitored off-site by a remote alarm receiving center. Key aspects of Remote Video Response (RVR) in video surveillance:
- Active Monitoring: Unlike basic CCTV that only records footage for later review, an RVR system is connected to an alarm receiving center, where trained operators monitor the cameras in real-time when an alarm is triggered.
- Immediate Action: When an activation occurs, operators can immediately verify if a crime is taking place, eliminating the problem of false alarms. They can also issue audio warnings to intruders using integrated speakers and notify the police.
- Deterrent and Prevention: The system acts as both a constant watchful eye and an active deterrent, often used in environments like construction sites, temporary events, or commercial premises to prevent crime, vandalism, and theft.
- Cost-Effective Security: RVR offers a more cost-effective solution compared to employing full-time, on-site manned guarding.
Separately, in the context of policing and public contact, RVR stands for Rapid Video Response, an innovative approach used by forces in the UK for handling non-emergency domestic abuse calls via an immediate video link. This service allows victims to speak with an officer rapidly, provide evidence, and receive support without waiting for a physical police presence, which has shown to increase victim satisfaction and arrest rates.
BS8418 – Installation and remote monitoring of detector-activated CCTV. systems, Code of Practice. This British Standard gives recommendations for the design, installation, commissioning, maintenance, operation and remote monitoring of detector activated CCTV systems. The customer’s security system can be remotely accessed and the live video images viewed by our central station partner. Today’s police forces are under pressure to respond to incidents, visual verification allows us to manage your sites remotely with the support of external audio speakers allowing the operator if required to inform the unwelcome visitor that they are being recorded and the police authority along with a keyholder have been notified.
Visually verified events enable a faster response and improves situational awareness to ensure the most appropriate response is initiated. Contact police if a verified crime is in progress.
Benefits of Commercial Remote Video Response Systems
- Eliminates unnecessary patrol responses due to nuisance alarms – saving you money.
- Helps provide greater safety of employees in the workplace.
- Protects businesses when left unattended at night, over weekends and public holidays.
- Maximises the effectiveness of your existing intruder alarm and video surveillance systems.
BS5979 is the highest UK standard for Alarm Receiving Centres (ARCs). It gives recommendations for the planning, construction and facilities of manned and unmanned remote security centres, and for the operation of Alarm Receiving Centres which receive signals from security systems such as physical intruders, fire, flood and CCTV.
Alarm Signalling Connectivity & Guidance
In Spring 2024, BT announced that it will withdraw Redcare operations on August 1, 2025. This unexpected decision has significant implications for the commercial alarm industry. While monitoring operations will continue for the next 18 months, existing customers should understand the importance of this announcement.
Navigating Fire Safety For Historical Buildings
Navigating fire safety for historic sites involves unique challenges and scenarios that may not apply to modern buildings and structures. Heritage buildings, often constructed long before modern fire safety regulations existed, present unique challenges due to their use of materials now considered outdated and vulnerable to fire.
Construction Site Fire Safety Under The Spotlight
Seven people were hospitalised following a construction site fire in Canning Town, Newham, on June 4, 2024. The London Fire Brigade (LFB) received approximately 30 calls about the fire, which started shortly after 8 am. Ten fire engines and 70 firefighters from Plaistow, Poplar, East Ham, and nearby stations responded to the scene, where they found a ground-floor commercial unit of a 10-storey building under construction engulfed in flames.
Externally Monitored to Ensure that we meet a High Standard of Service.
As members of the SSAIB (Security Systems and Alarms Inspection Board), We maintain service records and monitor our success. The SSAIB, is a leading certification body for organisations providing security systems and services, fire detection alarm systems, and monitoring services. So, you can be confident that we strive to provide our clients with a reliable and professional level of service.





