CCTV SYSTEMS

Installation & Maintenance of Commercial CCTV Systems

CCTV

PROTECT YOUR BUSINESS FROM THEFT, INTRUSION AND VANDALISM

Closed-circuit television gives you the ability to watch over your property 24/7, helping to prevent theft, intrusion, and vandalism. It helps with early identification of criminal activity and a faster response from your security team or the local police.

Integrating a CCTV system into to your current security system also offers peace of mind to residents and staff knowing your premises are monitored 24/7 with one of our effective and reliable commercial CCTV systems.

CCTV technology has significantly advanced over recent years allowing us to offer a range of systems to suit your budget, from a simple analogue based Digital Video Recorder to HD Multiple Network IP Camera systems which can be accessed via a mobile device to view live and historic retained video images. The SS Systems experienced project team offer a full system design proposal specifically for you and your requirements.

As a specialist in properties that require minimal disruption to your premises, we can offer a combination (hybrid) of hard-wired and wireless systems that are available, which can integrate with access control, proximity and or biometric readers. Our trained surveyors will advise to give maximum coverage and the best possible protection solution to meet with your scope and budget. SS Systems follows the CCTV Code of Practice in line with the 1998 Data Protection Act. For more information visit www.ico.gov.uk.

Monthly and Annual Monitoring Options

Your system can be Monitored by our selected SIA approved monitoring centres.

Please contact our team to establish the best cost solution for this service.

CCTV System Maintenance

CCTV systems require maintenance to ensure that they perform at their optimum level. We recommend as a minimum requirement that all CCTV systems are maintained annually to ensure compliance with BS EN50132. The maintenance frequency can be tailored to suit the bespoke nature of your site.

Our engineers are fully trained and qualified to meet current legislation and are supported by our in-house service manager and team of service coordinators, to ensure you receive a high level of service and standard of work.

What to expect from our maintenance package

  • 24 hour call out facility, 365 days a year
  • Fully qualified engineers
  • Full compliance with current legislation
  • Maintenance visits arranged at your convenience
  • Full visit report and recommendations
  • System modifications
  • Dedicated service manager

What a maintenance visit includes

  • Functional test
  • Image check
  • Data storage optimisation
  • Camera lens clean
  • Detector and infra-red lens check
  • Analytics performance check
  • Camera coverage area check
  • Remote monitoring test (If connected)

Frequently Asked Questions For Commercial CCTV Systems

A CCTV system helps protect your business from theft, intrusion and vandalism by providing 24/7 monitoring of your premises. It also enables early identification of suspicious activity and faster response from your security team or the authorities.

We offer a range of systems from simple analogue Digital Video Recorders (DVR) through to high‐definition network IP camera systems that can be accessed via mobile devices. We can also integrate hybrid systems (hard-wired and wireless) to suit sites where minimal disruption is required.

Yes, the design allows integration with your existing security systems (for example access control, proximity or biometric readers) so the CCTV becomes part of a comprehensive security solution.

We undertake a site survey to understand your premises and your usage requirements. Based on that, we provide a free system design proposal and quotation tailored to your scope and budget.

Yes, our design engineers are experienced in extending existing CCTV systems and advising on how to maintain compliance and maximise value for money.

Regular maintenance is essential for optimal performance and compliance. We recommend at least annual maintenance as a minimum, in accordance with BS EN 50132 for CCTV systems. Maintenance visits can cover functional tests, image checks, lens cleaning, storage optimisation, analytics performance checks, and camera coverage inspections.

Our CCTV maintenance package includes a 24-hour call-out facility, 365 days a year, Fully qualified engineers, full compliance with current legislation and maintenance visits scheduled at your convenience, with a full visit report and recommendations.

Yes, we hold accreditation from the SSAIB for CCTV installations, install to BS EN 50132 standards and are members of SafeContractor and Constructionline Gold for health & safety accreditation.

We work with leading CCTV manufacturers such as Hikvision, Dahua and Samsung. If you have preferred or existing equipment from other manufacturers, we can adapt to integrate with your setup.

Yes, at the end of installation our engineers will walk you through how to set and unset the system, interpret screen messages, and use features. You’ll also receive a user manual with step-by-step instructions.

We follow the CCTV Code of Practice under the Information Commissioner’s Office (ICO) in line with the Data Protection Act 1998 (and its successors).

Our experience covers a wide range of sectors including heritage sites, education, commercial buildings, hotels & leisure and HMO/student accommodation.

 Advice When Considering Commercial CCTV Systems

Before choosing cameras or technology, decide why you need CCTV:

  • Crime prevention or deterrence?
  • Staff and visitor safety?
  • Process monitoring or access management?

Defining this ensures your system is designed to meet your business needs, not just provide ‘coverage.’

Every site is unique. A proper survey identifies blind spots, lighting issues, camera mounting options, and power/network availability.
A professional installer will use this survey to design an effective, compliant system.

Different areas require different camera solutions:

  • Fixed dome cameras for entrances and reception areas.
  • PTZ (pan-tilt-zoom) cameras for large car parks or warehouses.
  • Bullet cameras for perimeter protection.
  • Infrared/night vision for low-light or outdoor monitoring.
  • Thermal cameras for smoke, fog, or temperature detection.

The right mix improves coverage and recording quality.

Modern IP CCTV systems provide high-definition (HD) video and are scalable across multiple sites.

They allow:

  • Remote viewing via mobile or desktop.
  • Easy integration with access control or intruder systems.
  • Flexible storage and data management.

Decide how long you need to retain footage, 30 days is common for commercial environments, but some industries require more.
Use reliable recording devices (DVR/NVR) with redundancy options to protect against data loss.

Under the Data Protection Act and UK GDPR, you must:

  • Display clear CCTV signage.
  • Use cameras only for legitimate business reasons.
  • Securely store and limit access to footage.
  • Have a clear CCTV policy in place.

Your installer should help you remain compliant with ICO guidelines.

Linking CCTV with access control, intruder alarms, or fire systems improves overall safety.
For example, when an alarm triggers, your CCTV can automatically record and flag the incident for immediate review.

Good lighting dramatically improves image quality.
If lighting is poor, use IR (infrared) cameras or install supplementary lighting to capture clear footage day and night.

If you might expand or relocate, choose a system that can grow with your business.
Network-based (IP) systems are easier to scale, relocate, and integrate with new technology.

Even the best system needs upkeep. Regular maintenance ensures cameras remain clean, lenses clear, and systems fully operational and ensures compliance with BS EN 50132.
Many businesses combine CCTV maintenance with other services (fire alarms, access control) to save time and cost.

Always use an accredited installer (such as SSAIB or NSI certified).
This ensures compliance with regulations, insurance validity, and professional aftercare.

Provide basic training on how to operate, retrieve, and review footage.
A well-trained team responds faster to incidents and reduces system misuse or accidental data loss.

For higher-risk sites or after-hours operations, link your CCTV system to an Alarm Receiving Centre (ARC).
Operators can respond instantly to alarms and contact emergency services if required.

A properly designed CCTV system reduces theft, improves safety, and enhances operational efficiency, often paying for itself over time through reduced losses and insurance premiums.

A trusted, accredited provider like SS Systems can design, install, and maintain all your fire and security systems, providing one point of contact, one schedule, and one compliance framework.

OUR PARTNERS

SS Systems partner with leading UK based manufacturers to ensure that the CCTV systems we provide are at the forefront of current technology, along with being the most reliable our industry has to offer.

Contact us today for a Free Site Survey to ensure you meet your Fire Safety and Security requirements.

If you would like to find out more about the services we offer, simply leave us your details and one of our friendly team will get in touch and arrange a call back or site visit.